Legal
Privacy Policy
This Privacy Policy explains how Axylis collects, stores and uses information when users access the website, create accounts, submit orders or contact support.
Last updated: July 2025
Policy may change
This Privacy Policy may be updated periodically to reflect changes to services, security practices or legal requirements. Users will be given reasonable notice of any significant changes.
1. Information We Collect
Axylis may collect information such as names, email addresses, account details, order requirements, project descriptions, support messages and other information submitted through the website or dashboard.
2. Account Information
When users create an account, Axylis may store login-related information required to provide secure access to the dashboard, manage orders and provide support.
3. Order & Project Data
Project requests, budget ranges, admin quotes, order statuses, messages and submitted requirements may be stored to manage the order process and deliver services.
4. How Information Is Used
Information is used to operate the website, manage user accounts, process orders, provide quotes, communicate with users, handle support requests and improve services.
5. Payments
Payment processing may be handled by trusted third-party providers such as Stripe. Axylis does not directly store full payment card information.
6. Data Storage & Security
Reasonable technical and organisational measures are used to protect user data. However, no online system can be guaranteed to be completely secure.
7. Data Sharing
Personal information is not sold. Data may only be shared with service providers where necessary to operate the platform, process payments, provide hosting or comply with legal obligations.
8. Data Retention
Data may be retained for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes or enforce agreements.
9. Data Deletion
Users may request deletion of their account or personal data through the dashboard data request system once available, or by contacting Axylis directly.
10. Contact
Questions regarding this Privacy Policy can be directed to privacy@axylis.dev.